Privacy Policy
Your privacy is important to us. This policy explains how Solar Battery collects, uses, and protects your personal information.
Table of Contents
Introduction
Solar Battery ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and company information
- Business address and shipping information
- Project requirements and technical specifications
- Communication preferences and marketing consent
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address, browser type, and device information
- Pages visited, time spent on site, and referral sources
- Geographic location (country/region level)
How We Use Information
We use the collected information for various business purposes, including:
Business Operations
- Process inquiries and quotation requests
- Provide technical support and customer service
- Fulfill orders and manage shipping
- Maintain business relationships
Communications
- Send product updates and industry news
- Provide marketing materials (with consent)
- Notify about service changes
- Respond to legal requests
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and IT service providers.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access & Portability
Request a copy of your personal information we hold.
Correction
Request correction of inaccurate personal information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Opt-out
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
International Data Transfers
As a global company, we may transfer your personal information to countries outside your region. We ensure appropriate safeguards are in place to protect your information during such transfers.
Transfer Safeguards:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Binding corporate rules and certification schemes
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
Response Time
We aim to respond to all privacy-related inquiries within 30 days of receipt.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after the effective date of any updates constitutes acceptance of the revised Privacy Policy.
Questions About Your Privacy?
Our privacy team is here to help. Contact us for any questions about how we handle your personal information.